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Larry
- Total activity 38
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Activity overview
Latest activity by Larry-
Larry created an article,
Why do I need to enter my social security number?
The only way for sellers to cash out (i.e. send money to your bank account, rather than request store credit) is via our integration with Stripe. Stripe is a very well known and secure payments ...
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Larry created an article,
When will I receive payment?
Once an item has been delivered, buyers get 3 full days to review and accept their item. If no action is taken by the buyer, the item is automatically accepted after this 3 day acceptance period. O...
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Larry created an article,
I already shipped my item, why am I getting a shipping notification?
The status of an item is updated to "shipped" once it has been scanned by the USPS. However, this can sometimes be delayed. If you have already shipped your item, please reach out to our custom...
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Larry created an article,
I'm unable to generate a shipping label
We currently ship to the continental US, which includes Hawaii and Alaska. Unfortunately, we do not ship to any US territories or US Military bases abroad. If you are within the continental US, pl...
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Larry created an article,
I no longer have my item, can I cancel this sale?
Yes we can cancel the sale for you if you no longer have the item. If you are listing your items on multiple platforms, please make sure to update your listings for any items that may have sold ...
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Larry created an article,
How do I list my item?
To list an item on our second hand site, you would first search for your item within our listings page. You will then be prompted to select your size and answer questions regarding the condition of...
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Larry created an article,
I am receiving the following message: “Duplicate error” and I can’t upload my images. What should I do?
Our system often thinks an image is the same if it is uploaded using the same name, for example “image.jpg”. If this is the case, try renaming one of the images and re-uploading. If this is not t...
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Larry created an article,
I’m going on vacation, can I hide my listings?
Unfortunately, no. If you are going to be away for an extended period of time, please reach out to us with the dates you will be away and we'll be happy to hide your listings for that period of...
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Larry created an article,
My item has been delivered, where is my payment?
Usually, buyers have up to 3 days to inspect an item and mark it as accepted to complete the sale. After the 3rd day, the order is automatically placed into complete and the payment is processe...
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Larry created an article,
I won’t be able to ship my item tomorrow, can you let the buyer know?
If you can still ship the item within the return window, we will inform the buyer of the new expected ship date. If you are unable to ship within the window but still willing to ship, we will c...